FAQ's

What is your jewellery made of? 

Our jewellery is made from either 925 Sterling Silver or Stainless Steel and is plated in Rhodium and Gold. All of our stainless steel pieces are PVD (Physical Vapor Deposition) plated which makes the jewellery waterproof, sweat proof and tarnish proof. PVD plating is known for its resistance to corrosion and tarnish, its ability to have a 'real gold' look and is incredibly resilient. All our pieces are hypoallergenic, lead and nickel making them perfect for sensitive ears and all sensitive skin types. 

How do i know what ring size I am? 

Please refer to our ring size guide page! If you have any issues with our guide please email us at hello@siaandsoul.com.au 

Do you offer warranty on your jewellery?

At Sia & Soul we are dedicated to providing jewellery that is durable, so we have a 1 year warranty on all our pieces. All items must have proof of receipt to claim warranty. In the unfortunate event of faulty jewellery, please email us at hello@siaandsoul.com.au with clear images of the item/s.